The American University of Rome provides equal opportunity for all qualified individuals in its educational programs and activities. The university does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, marital status, personal appearance, sexual orientation, family responsibilities, political affiliation, source of income or Vietnam-era veteran status. It conforms to all applicable federal and state non-discrimination laws. The policy of equal opportunity applies to every aspect of the operations and activities of the university generally and includes admissions and employment.


Current Staff Opportunities

Administrative Assistant to the President’s Office (maternity leave cover)

 
THE AMERICAN UNIVERSITY OF ROME is looking for an Administrative Assistant for a temporary position, to provide a wide range of services in support of the President’s Office, as directed by the President’s Chief of Staff and by the Director of Communication and Marketing.
 
Duties include:

  • Coordinating and scheduling operational meetings
  • Creating and distributing meeting agendas and minutes
  • Assisting in the organization of events promoted by the President’s Office
  • Assisting in the organization of visits by Board members and other guests
  • Preparing briefing materials and presentations
  • Assisting with general administrative duties
  • Updating the AUR website
  • Creating photo content for the AUR website
  • Preparing and sending out online events newsletters and managing online contact lists
  • Assisting with coordination between Marketing department and advertising agents

 
Qualifications:

  • University education
  • Bilingual (English /Italian) or English mother tongue with very good spoken and written Italian
  • Excellent writing skills
  • Computer skills (Word, Excel, Publisher/Adobe)
  • Experience of photography with some knowledge of studio lighting
  • Knowledge of digital photo editing programs such as Photoshop
  • Self-motivated with good organizational skills, attention to detail, and accuracy
  • Experience of copy editing
  • Flexibility and strong cross-cultural interpersonal skills
  • Some marketing and graphic design experience would be considered a plus

 
Italian work papers and immediate availability are both essential. Term employment contract (maternity leave cover).

Please send:

  • Presentation letter (quote re: Admin Assist. HR 15/2017), resume and at least 1 reference contact are to be submitted by e-mail to humanresources@aur.edu

Deadline for applications: September 30, 2017
Interviews will begin the first week of October.
 
AUR is an equal opportunity employer.

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Communications and CRM Administrator

The American University of Rome is looking for a Communications and CRM Administrator to oversee and manage two interrelated functions within the Admissions office: communications with key stakeholder groups; and the processing of applications, including related data collection and management, primarily via CRM (Salesforce) and SIS (Jenzabar) systems.
 
Duties
 
Communication: 
The Communications and CRM Administrator shall be responsible for the management of communications with admissions related constituencies, largely driven via the CRM, social networks, web and print. Such communications typically focus on recruitment, completion, acceptance, confirmation, yield and pre-arrival of prospective AUR students across all programs.  Communication includes:

  • CRM Management; communication sequences, templates and campaigns: collaboration with counselors and recruiters to ensure updated, accurate contact information (organizations, HS counselors, contacts etc.);
  • Social Networking and E-Communication; coordinating with the Marketing & Communications Department an effective integrated social networking and e-communication strategy to drive recruitment and enhance yield, with the active participation with AUR recruiters.
  • Website, MyAUR and third party web-platforms/portals: managing admissions related content on AUR web and intranet, as well as our presence on third party e-platforms.
  • Print: manages inventory, facilitates delivery of and works with the Marketing department to provide content for print collateral for recruitment, yield and enrollment purposes.  Includes both paper and equipment (banners, stands, promotional gadgets)

Admission Operations:
The Communications and CRM Administrator will facilitate application processing and data analysis.  This includes:

  • Application processing; including the collection, tracking, and archiving of supplementary application documents and information;
  • Integrated application data management across the CRM (Salesforce) and SIS (Jenzabar) systems
  • Integrity of data; including data accuracy and authenticity;
  • Reporting and analysis of admissions statistics.

The Communications and CRM Administrator encourages and facilitates collaboration with departments from across campus to continually improve communications and operations practices and procedures.
The Communications and CRM Administrator works with the recruitment and admissions and financial aid counselors to support and ensure all aspects of the admissions process including Open Days, and other onsite and offsite recruitment efforts.
 
Qualifications:

  • Bachelor’s degree or equivalent
  • Fluent in English with excellent English writing skills, both for web and print.  Editorial skill in English preferred.  Fluency in Italian is preferred.
  • High level of IT literacy, including familiarity with database and CRM organization and management.
  • HTML publishing desirable.
  • Experience in international education and international qualifications, ideally with some hands-on communications background.
  • Creative, balanced with discipline to manage and adhere to project deadlines.
  • Previous study or work abroad experience is desired.
  • Excellent intrapersonal skill; clear communicator, confident and empathetic working with people inside and outside the organization.

 
Italian working papers and immediate availability are essential. Term employment contract. Full time position.
 
Please send:

  •  Presentation letter (quote re: Communications and CRM Administrator 12/2017), resume and at least 1 reference contact are to be submitted by e-mail to humanresources@aur.edu

Deadline for applications: October 5, 2017
 
AUR is an equal opportunity employer.

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Privacy Policy

The American University of Rome informs you that, in compliance with the Italian Legislative Decree 196/2003, personal data directly provided or provided by third parties will be collected and stored in our archives and can be processed with the help of outside parties. The supplied data will be used only in relation to recruitment, selection, personnel management, training (free or paid) – either in hard copy or electronic form – and can be communicated. The provided data will be handled and stored, starting from the receipt of the curriculum vitae. Consent to data processing also allows receiving, via email, SMS or phone, communications regarding opportunities for recruitment, selection and business information. Any sensitive data will be immediately deleted by AUR in the absence of a written consent for the processing of personal data. It is possible to obtain the cancellation, the transformation into anonymous form, the blocking of data processed unlawfully, the updating, the correction, the integration of data, or to oppose oneself, for legitimate reasons, to the processing of personal data by writing to: The American University of Rome, Human Resources Department, Via Pietro Roselli 4 – 00153 Roma or humanresources@aur.edu.The acquisition and processing of your personal data are necessary for including you in our archives, used for the search and selection of staff and faculty. If you decide, as it is in your right, not to give us the authorization to process your information, we will not be able to achieve these goals.